Zomato delivery man who gave bloody gash on woman's nose in Bengaluru nabbed

In a shocking incident reported from Bengaluru, a woman has alleged the she was assaulted by a Zomato delivery guy while delivering the food order. The woman, identified as Hitesha Chandranee, posted the videos of social media following the episode.

The video shared by the woman displays her nasal bone being injured and Hitesha claimed to have undergone surgery. The appalling incident took place in the Electronic city onn 9th March.

The city police have registered a complaint at the Electronic city Police Station and the guilty party has been taken into custody.

In response to the allegation, Zomato said, “We deeply regret this incident and apologise to Hitesha for this traumatic experience. We are in touch with her and are providing our complete support through the necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform”.

In one of the videos the woman stated “I ordered food from Zomato as I was working since morning. I ordered food around 3:30 pm, which was supposed to get delivered by 4:30 pm, and I did not get the order on time, so I was constantly following up with the Zomato customer care that either give me a free delivery for the same or just cancel the order…”.

“And then the Zomato delivery guy came here. He was so rude… I didn’t open the full door, I spoke to him from a gap in the door and told him am talking to the customer care… I told him I don’t want the order since it was very late. But he refused to take the order and started screaming, ‘bloody I am your slave or what’… It felt so threatening, I got scared and I tried to push the door. But he was so huge, he pushed back the door, snatched the order back from me and punched me. Then he ran away....” the woman added in another clip shared on Instagram.

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